BLACK FRIDAY SHIPPING/LOCAL PICKUP SCHEDULE
Thank you for making Vintage Chic Creations Home a part of your holiday gift giving. Due to a high volume of sales, our shipping and local pick up protocol is a little bit different this year. Please read below for our shipping schedule and guarantees.
All orders placed by 11:59 pm EST on Monday, November 28th 2016 are guaranteed to be delivered by December 23, 2016
If by chance you happen to miss the Black Friday, Small Business Saturday, and Cyber Monday sale window, we still want to serve you! We will do our best to accommodate orders placed after that time frame. Please contact us directly at email@example.com with "HOLIDAY RUSH" in the subject line. We will let you know the turnaround time and any associated rush fees before you place your order.
We do our best to ship out orders as quickly as possible, however due to such a high volume of sales, our production is done by item groupings. If you need to receive your order before December 23, please add the "Rush Fee" to your shopping cart before checkout, and include the date you need your item by in the notes section located at the bottom of the shopping cart page. Your order will be expedited and moved to the top of the production schedule.
LOCAL PICKUP IN SEVERNA PARK, MARYLAND
We love our locals! We genuinely appreciate your continued support and it is an honor to be in the homes of our neighbors! This year, we are streamlining our local pickup process in order to better serve you. We have two time frames for local pickup from our Severna Park Studio. If you are unable to pickup during this time, you MUST select the shipping option during checkout.
We are always striving to exceed our customers expectations, so in the event that your order is ready early, we will send you a text message to let you know that it is ready and schedule an early pickup.
LOCAL PICKUP DAYS
WEDNESDAY, DECEMBER 21 2016
THURSDAY, DECEMBER 22 2016
We will contact you via text with the time frame and address for pickup. Due to production, we are unable to guarantee the pickup time frame for those days at this time. If you are unsure of your availability on those days, please select the shipping option at checkout.
ALL ORDERS ARE FINAL ONCE SUBMITTED
Vintage Chic Creations Home is small business run by a passionate local artist. Everything is hand made with love by Hilary, and our support team is amazing, yet small. While we can't wait for the day that our administrative team grows, at this time we are unable to guarantee that orders can be changed or altered once submitted. We do our best to accommodate all of our customers, but appreciate you checking that your color selections, sizing, and item are correct. Everything is handmade to order, and with the influx of orders at this time, making changes once an order has been submitted delays our production schedule. Please be sure to check the color pages to make sure you select the right options and finish when you place your order. Of course, we strive to give our customers the very best service, so please email us at firstname.lastname@example.org with the subject line "order error" and we will do our very best to accommodate changes.
Thank you so much for your continued support! Vintage Chic Creations Home would be nothing without our amazing customers. We can't wait to share what's in store for 2017 and hope that you are just as excited as we are!
Merry Christmas and Happy Holidays from our home to yours!